Privacy policy

Privacy Policy

Last updated: August 22, 2026

At Nuchalux.store, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following types of information:

  • Personal identification information: Name, email address, phone number, billing and shipping address
  • Payment information: Credit card details (processed securely through our payment providers — we do not store full card details)
  • Device & usage information: IP address, browser type, pages visited, time spent on pages, and referring URLs
  • Order information: Products purchased, order history, and transaction details

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and customer service communications
  • Improve our website and product offerings
  • Send marketing communications (only if you have opted in)
  • Comply with legal obligations
  • Detect and prevent fraud

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping and logistics partners
  • Email marketing platforms (only if you have opted in)
  • Analytics providers

All third parties are required to keep your information confidential and use it only for the purposes we specify.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications at any time
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at support@Nuchalux.store.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@Nuchalux.store.